Meeting/Event Information

Event Information:

A seemingly simple act such as talking with a colleague a small momentary exchange of words in a hallway - has the ability to alter someone’s life permanently. Phrases like “You can’t do that!” and “If only you knew how!” may take only seconds to utter, but they can be life changing. There is little connection between the time it takes to say the words and the impact they may have on a person, a relationship, or within an organization.

Conversations have the ability to trigger emotional reactions. Words carry baggage; they are rarely neutral. Words carry a history of years of use. Each time another experience overlays another meaning, and it all gets collected somewhere in our brain - 'the vault' - it’s there, ready to be activated during a conversation.

Conversations carry meaning that becomes more embedded in the listener than the speaker. We communicate with each other through conversations; we connect to others through conversations. Once the umbilical cord is cut, conversations are the connectivity that keeps us together. However, words are not external, objective reality. They are projections of our own inner reality.

Language is instinctual. It is also utilitarian. All animals use language to communicate, and most of all to signal each other about how to explore, navigate, and survive the environments in which they live.

Conversational Intelligence^® is the intelligence hardwired into every human being to enable us to navigate successfully with others. Through language and conversations, we learn to build trust, to bond, to grow, and build partnerships with each other to create and transform our societies. There is no more powerful skill hardwired into every human being than the wisdom of conversations. (Judith E. Glaser, founder/creator of Conversational Intlligence®)

In this presentation by Rhonda O. York, attendees will learn:

·         The Conversational Essentials

·         Tips for improving communication

·         The Power of Words

SPEAKER INFO:

Rhonda O. York

As the co-founder and managing partner of TeamWide Solutions, Rhonda provides directional consulting to a diverse client base including CEO’s, senior-level business managers, PhD’s, MD’s, MBA candidates, and college graduates.

At all levels, Rhonda’s clients know that they have an objective sounding board and trusted advisor who allows them to freely explore ideas while offering direct and candid feedback. She partners with leaders in launching organizational change initiatives and fine tuning their impact on their management team and other staff members.

Her career background encompasses over 20 years in coaching with 15 years' experience in the marketing management field as well as training/professional development in the marketing and academic fields.

Rhonda completed her coach training with Coach U, an internationally acclaimed training program for professionals in the coaching field, and she holds a Master of Science in Executive Coaching from the McColl School of Business, Queens University-Charlotte and a Business Administration Degree from Western Carolina University.

In addition to being a Certified Conversational Intelligence Coach and member of the leadership team, Rhonda earned her Master Coach Certification (MCC) designation from the International Coach Federation.

Rhonda also facilitates a variety of inspirational workshops and speaks to groups on diverse topics. As a keynote and professional speaker, Rhonda has addressed audiences of over 500 people and emceed local events in Charlotte, NC.