Meeting/Event Information

Event Information:

Human Resource professionals are challenged to collaborate with executives, department heads and employees across a wide range of issues. All too often both parties walk away from these conversations with
two entirely different messages and action plans. As a result, when problems aren’t solved, behaviors aren’t corrected or initiatives are misled HR leaders often ask themselves is “What did I miss?” More often than not they are presented with many indications of what their counterparts are truly thinking and feeling – they just weren’t observing carefully enough to take advantage of them. Applying a communication method that systematically focuses their attention on the nuances of what they see and hear, in relation to their larger goals, unlocks hidden value and illuminate paths to stronger commitments.

What You Will Learn: All attendees will walk away at the completion of this interactive session with new skills, perspectives and techniques including how to:

 Identify the seven phases of potentially contentious conversations
 Understand the common barriers that impede vulnerability during business conversations
 Explore and adapt their personal listening styles
 Consistently execute the seven core behaviors of The Disciplined Listening Method
 Reframe their strategic preparation process to maximize their observation approaches
 Limit their internal dialogue and focus their minds eye on their observations
 Reliably pinpoint verbal and non-verbal indications of comfort and discomfort
 Leverage their observations to create commitments to action

Who Should Attend:HR professionals at all levels will learn skills, perspectives and techniques they can immediately employ to reduce missed opportunities and increase commitments to action.

SPEAKER Info:

Michael Reddington is an executive resource, Certified Forensic Interviewer and the president of InQuasive. Michael developed the Disciplined Listening Method to teach people to use the truth to their advantage. He has facilitated over 1,500 programs and educated over 15,000 participants from over 50 countries. He combines his expertise in interrogation techniques with his business experience to deliver interactive programs and provide immediate value for all attendees.